Job Vacancies

MACK is committed to building a diverse, inclusive, and accessible workplace. We actively encourage applications from candidates of all backgrounds, particularly those underrepresented in the arts and publishing.  If you have any access requirements or need adjustments at any stage of the application process, please do let us know.

Current Vacancies

  • Digital Marketing Executive
  • Office Coordinator


Digital Marketing Executive

MACK is seeking a motivated and enthusiastic Digital Marketing Executive who will play a vital role in supporting MACKs global publishing across a platform of global websites including four websites, which is a key e-commerce channel for MACK. Working within the busy sales and marketing department, responsibilities will include:

  • Providing customer service for all web and Amazon enquiries
  • Process all Amazon FBM orders
  • Create exciting new season launches with Design and Editorial and other relevant departments
  • Create exciting web offers and promotion bundles across MACK websites
  • Create, maintain and update website listings
  •  Troubleshooting and resolving website issues such as website bugs, book information issues or user difficulties
  • Maintaining online stock levels across all MACK websites
  • Working with the MACK team to develop and test new features and functionality, including writing requirements and user testing to ensure all developments improve the customer journey and experience
  • Working with MACK team to improve ranking of websites via search engine optimisation
  •  Running reports (in Google Analytics and other tools) to understand website and campaign performance
  • Monthly Microsoft Excel reporting
  • Presenting key website statistics and insights in weekly meetings
  • Working with MACK team to develop non-English language websites with technical expertise.
  • The successful candidate for this role will be energetic with website content management systems experience, good IT skills, an eye for detail, excellent time management skills and the ability to multitask.

Enthusiasm for the arts and media is desirable.

Details

  • The job will be report directly to Sales Director
  • The role is full time, based in our studio in southeast London
  • Salary range £30k-£40k, commensurate with experience
  • Start date as soon as possible
  • Benefits include a pension, flexible working hours policy, gym membership, and an employee profit-share scheme

How to Apply

  • To apply please send a CV and single page cover letter to David Gooding at careers@mackbooks.co.uk with the email subject: Digital Marketing Executive Application
  • Please include your current notice period.
  • The closing date for this position is 23:59 BST on 19 December 2025. We will invite selected applicants for interview in the following weeks.  
  • If you have any questions about the role or your application, please email careers@mackbooks.co.uk with the title ‘Role Query: Digital Marketing Executive'

 

Office Coordinator

Working in the busy MACK studio in Brockley, South-East London, this is an exciting, front-of-house role encompassing office operations. The Studio Manager will be responsible for the upkeep of our three spaces, which are all in the same location, as well as providing key support to all teams. This is a full-time role requiring office attendance but hours can be adapted to suit personal circumstances. Key duties include:

  • Office Support
    • First point of contact for all enquiries in person, via phone and support email inbox
    • Receiving and arranging courier deliveries/collections
    • Day-to-day upkeep of our three studios along Dragonfly Place
    • Overseeing office supplies, equipment and technology
    • Prepare meeting agendas, materials and presentations as required
    • Arranging office parties and events
    • Other related office/studio support
  •  Customer service
    • Responsible for all general customer service enquiries (including some web order queries), via email and telephone, responding in the timely and professional manner
  • Executive Assistant duties to Publisher
    • Assisting the Publisher with ad-hoc requests as needed, such as booking travel, acquiring book samples, organising shipments
  • Special Editions and Rare Books
    • Helping with shipping out all Special Edition and Rare Book orders for web and trade
    • Working with the Sales Executive to maintain our Rare Books and Special Editions library
    • Supporting the Production team in the making-up and shipping-out of new Special Editions
  • Administrative Support
    • Providing ad-hoc support to all teams as needed, particularly during busy periods

  Details

  • The job will be report directly to Publisher
  • The role is full time, based in our studio in southeast London
  • Salary range £25k-£30k, commensurate with experience
  • Start date as soon as possible
  • Benefits include a pension, flexible working hours policy, gym membership, and an employee profit-share scheme

How to Apply

  • To apply please send a CV and single page cover letter to David Gooding at careers@mackbooks.co.uk with the email subject: Office Coordinator
  • Please include your current notice period.
  • The closing date for this position is 23:59 BST on 19 December 2025. We will invite selected applicants for interview in the following weeks.  
  • If you have any questions about the role or your application, please email careers@mackbooks.co.uk with the title ‘Role Query: Office Coordinator'